Randomised control trial of the impact of a brief tele-support intervention on initial attendance at physiotherapy group sessions for pelvic floor problems

Publication date: Available online 17 May 2017
Source:Archives of Physical Medicine and Rehabilitation
Author(s): Lisa A. Osborne, C. Mair Whittall, Ruth Emanuel, Simon Emery, Phil Reed
ObjectiveTo assesses the efficacy of a brief telephone call to patients on a waiting list for physiotherapy treatment for pelvic floor dysfunction on initial attendance.DesignA three-armed randomized control study.SettingAn outpatient physiotherapy clinic at a hospital.Participants130 consecutively referred women patients (mean age of 51.47, range = 26-84) with a variety of pelvic floor dysfunction problems.InterventionSupport phone call (2 to 10 min) 3 days prior or 3-days after receiving an appointment invitation letter to physiotherapy sessions.Main Outcome MeasuresAttendance at the initial physiotherapy group session.ResultsGroups receiving a phone call demonstrated 80% attendance at the session, with no significant difference between these groups. The group receiving no call had significantly lower attendance rates (50%) than the phone call groups. The telephone support was more effective for those people who were older, came from less economically deprived areas, and had been on the waiting list for less time.ConclusionBrief tele-support may be an effective method to enhance patient attendance at treatment, but it may work best when targeted at certain groups of individuals.



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